Belarafone Pharmaceuticals Pvt. Ltd. (“Belarafone”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, processed and protected when you visit belarafonepharmaceuticals.com (“Website”).

1. Information We Collect

The Website is primarily an informational website. We do not currently provide user accounts, online purchases, payment facilities or other e-commerce functionality.

We do not intentionally require visitors to provide personal information merely to browse the Website.

However, certain technical information may be processed automatically by our website hosting provider, network infrastructure, security systems or website platform as part of the normal operation, security and delivery of the Website.

Such information may include:

• IP address;

• browser or device information;

• operating system;

• date and time of access;

• referring pages;

• server logs;

• general website usage information; and

• other technical information required to operate and protect the Website.

If you choose to contact us by email, telephone or through any contact functionality made available on the Website, we may receive information that you voluntarily provide, including your name, contact details, organisation and the contents of your communication.

This expands the original policy, which already covers limited technical data and voluntarily supplied contact information.

2. How We Use Information

Where we receive or process information, it may be used for purposes including:

• responding to communications or enquiries;

• conducting legitimate business correspondence;

• managing professional, distributor or commercial enquiries;

• maintaining the operation, reliability and security of the Website;

• detecting or preventing misuse, fraud, security incidents or technical problems;

• administering and improving Website functionality;

• complying with applicable legal or regulatory obligations; and

• protecting the rights, property and interests of Belarafone Pharmaceuticals Pvt. Ltd.

We do not sell personal information collected through the Website.

3. Cookies and Similar Technologies

The Website may use cookies and similar technologies that are necessary for its operation, security, functionality and performance.

Certain cookies or technical identifiers may be placed or processed by the Website platform, hosting provider, security infrastructure or third-party functionality used on the Website.

Where analytics, advertising or other non-essential tracking technologies are introduced or enabled, appropriate information and choices will be provided in accordance with applicable law.

Visitors may also be able to control or restrict cookies through their browser settings. Disabling certain cookies may affect the functionality or performance of the Website.

4. Third-Party Services and Links

The Website may contain links or functionality directing visitors to third-party services, including LinkedIn, telephone services, email applications or other external platforms.

Certain embedded or linked services may independently collect or process information in accordance with their own privacy policies and terms.

Belarafone does not control the privacy practices, security or content of third-party websites or services. Visitors should review the applicable privacy policies and terms of those services before using them.

The original policy already contains this third-party-services limitation.

5. Data Security

We take reasonable measures appropriate to the nature of the Website and the information concerned to protect personal information under our control against unauthorised access, misuse, alteration, disclosure or loss.

However, no website, network, database or electronic transmission can be guaranteed to be completely secure.

6. Data Retention

Where personal information is received or processed by us, we may retain it for as long as reasonably necessary:

• for the purpose for which it was received;

• to respond to enquiries or maintain legitimate business records;

• to comply with legal, regulatory, accounting or operational requirements; or

• to establish, exercise or defend legal rights.

Information will not be retained longer than reasonably necessary for the relevant purpose, subject to applicable law and legitimate business requirements.

7. Children's Privacy

The Website is intended to provide general corporate and pharmaceutical information and is not specifically directed towards children.

We do not knowingly use the Website to solicit personal information from children.

If functionality involving the collection of children's personal information is introduced in the future, Belarafone will implement appropriate measures in accordance with applicable law.

8. Your Rights and Requests

Subject to applicable data-protection law and the relevant provisions in force from time to time, individuals may have rights concerning their personal data.

These may include rights to:

• request information relating to the processing of their personal data;

• request correction, completion or updating of personal data;

• request erasure of personal data where applicable;

• raise a grievance regarding the handling of personal data; and

• exercise other rights available under applicable law.

Requests will be handled in accordance with applicable legal and regulatory requirements.

9. Privacy and Grievance Contact

For privacy-related questions, requests or grievances concerning personal information associated with the Website, you may contact us using the details below.

If Belarafone designates a separate grievance or privacy contact in the future, those details may be published on this page.

10. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes in the Website, our practices, technology, services or applicable legal and regulatory requirements.

The latest version will be made available on this page together with the date of the most recent update.

11. Contact Us

For questions or concerns relating to this Privacy Policy or the handling of information associated with the Website, please contact:

Belarafone Pharmaceuticals Pvt. Ltd.
2nd Floor, Plot No. 108, Flat No. 214,
Neelam Building, Dr. R.G. Thadani Marg,
Worli, Mumbai, Maharashtra – 400018, India

Email: contact@belarafonepharmaceuticals.com
Phone: +91 70212 93773